JESSICA KLEIN  |  DIRECTOR OF OPERATIONS

Jessica Klein, who played for Iowa State for two seasons (2005-06), is in her 10th season as Director of Volleyball Operations for the Cyclones.

Klein is responsible for team travel, community outreach and facility and camp coordination.

After beginning her playing career at Marquette, Klein left the Milwaukee, Wis., school following her freshman season in 2002.

Her arrival at Iowa State in 2005 coincided with head coach Christy Johnson's arrival in Ames and she made an immediate impact, teaming up with Erin Boeve to form one of the best blocking tandems in the Big 12.

As a senior in 2006, Klein stuffed back the fourth most opponent attacks in school history, posting 137 block assists and helping Iowa State earn a berth in the NCAA Tournament. She ranked sixth in the Big 12, averaging 1.37 blocks per game.

Klein finished her Cyclone career with 520 kills and 244 block assists, which ranks 13th all-time at ISU. Her .238 hitting percentage is also 11th in the career record books.

The Lena, Ill. native coached with the Rockford (Ill.) Volleyball Club in 2004-05.

Klein earned her degree in communications in 2008 from Iowa State.

DAWN SULLIVAN  |  ASSOCIATE HEAD COACH

Dawn Sullivan is in her 13th season as associate head coach at Iowa State, and boasts a tremendous record of success as both a player and a coach.

Sullivan's responsibilities include coaching outside hitters. In 12 years under Sullivan, the Cyclones have recorded nine of the top-10 single-season hitting percentages in school history, including a school-record .259 hitting percentage in 2010.

The latest Sullivan success story comes via Jess Schaben. After an extremely successful 2015 that saw her earn Big 12 and AVCA Midwest Region Freshman of the Year, Sullivan and Schaben had the new challenge of making the sophomore into a six-rotations player. The hard work by the duo paid off, with Schaben earning AVCA Honorable Mention All-America honors, AVCA All-Midwest Region Team recognition and All-Big 12 First team, while leading ISU in kills once again.

2014 saw Sullivan’s hard work with Victoria Hurtt pay off as the senior bounced back from a rough 2013 to rank second on the Cyclones in kills at 2.66 per set and earn her second All-Big 12 First Team honors of her career. Sullivan’s previous efforts with Hurtt saw the Kansas City native earn AVCA Honorable Mention All-America honors in 2012 after recording 3.03 kills per set.

Iowa State’s long line of successful hitters continued in 2013 as right side hitter Mackenzie Bigbee became the 10th All-American in ISU program history. Bigbee led the Cyclones with 324 kills at 3.21 per set and Sullivan also assisted in Bigbee’s transition to playing all six rotations.

Under Sullivan's tutelage, Victoria Henson and Carly Jenson each earned AVCA All-America honors for their success on the outside. Henson was just the third Cyclone ever named to the all-America first team and Jenson earned her honor as a senior in 2011. After playing a limited role in her first two seasons, Jenson was thrust into the starting lineup in 2010. In two years, Sullivan turned Jenson from a part-time player into one of the best outside hitters in the nation culminating in an All-America second team selection and unanimous selection to the First Team All-Big 12.

Sullivan came to Iowa State after serving as an assistant coach and associate head coach at Illinois State for three seasons (2002-04), helping build a strong Redbird volleyball tradition. Her playing career at Kansas State was brilliant. Sullivan, like ISU head coach Christy Johnson-Lynch, is one of the best players in Big Eight/Big 12 Conference history. The former KSU All-American still ranks prominently in the Wildcat and Big 12 record books.

As a coach, Sullivan was instrumental in helping Illinois State post winning seasons in each of her three years in Normal, Ill. Sullivan helped the Redbirds post their 23rd consecutive winning season in 2004. In her three years at Illinois State, three Redbirds earned all-conference honors. Her efforts helped Illinois State draw tremendous crowds that ranked among the top-20 nationally in attendance in 2003.

Sullivan also helped forge strong alumni support system through her organization of an annual alumni reunion gathering, in addition to assisting in the foundation of "Point Illinois State," a booster club designed specifically for Redbird volleyball. She was a key member of the Illinois State athletic department and was a highly respected ambassador for the Redbird volleyball program.

Sullivan's coaching career also includes a stint as a student assistant at Kansas State and as a club coach with the Flint Volleyball Club in Manhattan, Kan.

Sullivan was a record-setting collegiate player at Kansas State. The 5-10 outside hitter, who played for the Wildcats from 1996-99, racked up 1,611 kills and 1,258 digs in her remarkable career, one of only five KSU players to record more than 1,000 kills and digs in a career. Sullivan ranks third all-time in kills and fourth in digs at the school.

Named an All-American and All-Big 12 as a senior, Sullivan captained the 1999 Wildcat squad, which made the school's fourth consecutive NCAA Tournament appearance en route to Kansas College Female-Athlete-of-the-Year honors in 2000. Sullivan also earned first-team academic All-Big 12 distinction in each of her four seasons at KSU. Following graduation, Sullivan played professionally for the Grand Rapids Force of the United States Professional Volleyball League.

Sullivan and her husband, Josh, have three daughters (Katie, Sarah and Emily) and a son (Matthew).

JEN MALCOM  |  ASSISTANT COACH

Jen Malcom returned to Iowa State in a coaching capacity as assistant coach in February 2016 and will begin her second season in 2017. Malcom, who played for ISU from 2006-08, previously coached at Tennessee, Virginia Tech and Arkansas State.

Coaching the Iowa State middle blockers, Malcom was critical in the development of Grace Lazard into a two-way force and an All-Big 12 middle. Lazard posted 2.13 kills per set at a .295 hitting percentage, while leading ISU with 0.90 blocks per set. Alexis Conaway hit .323 in the middle for the Cyclones, the sixth-highest single-season clip in school history.

Malcom was a member of Rob Patrick’s Tennessee Volunteers coaching staff last season, helping lead UT to a 21-12 record. The Volunteer middles were a strength of the team, with freshman Erica Treiber posting 2.15 kills per set at a team-best a .354 hitting percentage and 1.14 blocks per set en route to earning SEC All-Freshman Team honors. Raina Hembry was also strong in the middle, recording 2.16 kills per set and 0.93 blocks per frame. At Virginia Tech, Malcom worked with a trio of middle blockers who collected AVCA All-America honorable mention in Cara Baarendse, Kathryn Caine and Victoria Hamsher.

A native of Schaller, Iowa, Malcom started her collegiate career at Syracuse for two seasons, before transferring to Iowa State. In her two years, Malcom helped guide ISU volleyball to then-unprecedented heights, helping lead Iowa State to its first Sweet 16 in 2007 and first Elite Eight in 2008. She was a key cog in that revolution, earning All-Big 12 Honorable Mention and AVCA All-Central Region in 2008.

JOSE REYES  |  TECHNICAL COORDINATOR FOR PLAYER DEVELOPMENT

Jose Reyes enters his first season as Technical Coordinator for Player Development at Iowa State. Reyes, a Puerto Rico native, previously spent two seasons at Evansville, which came after over a decade of time working in professional volleyball in his native country.

Reyes will assist the Cyclone coaching staff with opposition scouting, and in-game data analytics.

During his two seasons at Evansville, Reyes served as an assistant coach, with an emphasis on data and video analysis and opposition scouting.

In his time coaching in Puerto Rico, he has worked with six different clubs, the P.R. men’s national team, women’s U18 team and men’s U21 team as assistant coach and data analyst. He has been with the Puerto Rico staff at the men’s FIVB Grand Prix, and has had the opportunity to coach some of the top players in the world during his time as a club coach. Among the players he has coached and worked with have been U.S. Olympians Destinee Hooker (ex-Texas), Kim Glass and Ogonna Nnamani, and 2002 men’s FIVB World Grand Prix MVP Marcos Milinkovic.

Reyes received his Bachelor’s degree from the School of Fine Arts in San Juan, Puerto Rico on 2002, and his associate’s degree in business administration (accounting) from the University of Puerto Rico in 1995.

JOE LYNCH  |  VOLUNTEER ASSISTANT COACH

Joe Lynch is in his 13th year with Iowa State and seventh as a volunteer coach after serving as an assistant for four seasons. Lynch's primary responsibilities include defensive training.

After eight-straight seasons of All-American liberos, Lynch had a new challenge in 2016 to develop a new Cyclone libero. The project was a success as Lynch helped guide Hali Hillegas to Big 12 All-Freshman Team honors, a pair of Big 12 Defensive Player of the Week awards, the ISU freshman record for digs in a match (33) and the second-most digs by a freshman in program history (413).

In 2015, Lynch worked with the ISU middle blockers, and the Cyclone middles had one of its best offensive season’s in program history. Samara West broke ISU’s school record for hitting percentage in a season at .352, while Alexis Conaway was right behind her at .351. The duo combined to average 4.24 kills per set for the Cyclones.

Lynch is the man behind Iowa State’s “Libero U” reputation it has earned. Through working with three-time All-Americans Ashley Mass and Kristen Hahn and two-time All-American Caitlin Nolan, Iowa State has eight Big 12 Libero of the Year awards and 47 Big 12 Defensive Player of the Week awards. His work with Hahn helped her become the first Cyclone to play for the United States Senior National Team.

Mass was a two-time all-American at Iowa State and holds the Big 12 record for career digs with 2,294. Hahn followed a 2011 all-America honorable mention nod with a selection to the All-America second team in 2012 and 2013. Nolan’s 2015 saw her post the highest digs per set in Iowa State and Big 12 history with 5.78 digs per set, ranking fifth in the NCAA.

Iowa State was the only team in 2012 to average better than 17.00 digs per set in league play, tallying 17.53 digs per set, led by Hahn (5.84 digs per set). Hahn was the only Big 12 player with 30 digs in three matches in 2012 and the Cyclone freshmen broke a record with 596 digs, the most by a first-year class.

Lynch came to the Cyclones as one of the most highly experienced club and prep coaches in the Midwest. The Wauwatosa, Wis., native had spent his career on the sidelines at the prep and club level, building some of the most successful high school and club teams in the state of Wisconsin following his successful playing career. His efforts have earned him national accolades as one of the most highly respected prep coaches.

Lynch affirmed his ability as a coach at the junior level and cemented his reputation as one of the finest prep coaches in the nation in 2005, when he was honored as the AVCA Prep Coach of the Year. His efforts brought national recognition to the ISU staff early in its tenure.

Lynch is an accomplished coach and player with over 20 seasons as head coach of several prominent high school and club teams in Wisconsin. He has two state titles and eight conference crowns as a head coach and has earned several honors as a player. In the summer of 2015, Lynch was inducted into the Wauwatosa East High School Hall of Fame for his work as a coach.

A 1998 graduate of the University of Wisconsin-Milwaukee, Lynch earned a degree in education. At UW-Milwaukee, Lynch competed on the men's volleyball team, starting three seasons and serving as team captain for two of those campaigns. He was a second-team all-conference performer in 1993.

Lynch was a member of a USVBA men's team from 1994 to 2002 and earned a spot on the USVBA All-Rookie team in 1994, earning second team All-America honors that season. He led his team to a fourth-place finish in 1997 and seventh-place distinction in 1994.

During his playing days, Lynch also embarked on a successful coaching career. He worked at a number of summer camps prior to becoming the head volleyball coach at Milwaukee-St. Joan Antida High School in 1990. In 1991, Lynch took the top job at Wauwatosa East in his hometown and promptly led the Red Raiders to eight conference crowns, four runner-up finishes at the Wisconsin state tournament and state championships in 1992 and 1994.

Lynch also served as an assistant at his alma mater in 1996 and as the head coach of the Milwaukee Sting volleyball club beginning in 1990. The Sting captured a national championship in 2004 in the 16-year old division, while earning five other top-three finishes in both the 16- and 18-year old group competitions. Lynch has also served as a member of the Board of Directors and as camp director for the Sting.

Lynch is the husband of Cyclones head coach Christy Johnson-Lynch. The couple resides in Ames and has one son, Jamison, and a daughter, Addison.